Guidance to help you set effective policies and procedures for repairs and maintenance
Housing management policy guidance
Having agreed policies and procedures in place for your project can keep things well-managed, fair and objective.
This guidance covers the policies and procedures your project may need on the topic of housing management.
It will include the key policies you should get in place and will generally include for each:
the aims of the policy
the general principles of the policy
the risks the policy will address
the procedure for implementing the policy